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  • Writer's pictureRebecca Marek

Lean In & Be Brave - CEO Facing Hard Times Head On

Updated: Mar 26, 2020

A story of being optimistic, of looking through these dark times, of doing the right thing, and of standing by your people amidst an economic crisis and a future that has never been so uncertain.



Citadel Hospitality Group - Standing by their people 

This is a story of being optimistic, of looking through these dark times, of doing the right thing, and of standing by your people amidst an economic crisis and a future that has never been so uncertain. Dealing with little to no income coming in, all business owners (large and small) are asking how do you stay afloat? How do you pay your employees who keep your business afloat daily, how do you keep your business operating, how do you pay your mortgage, utilities?


Times are hard right now in the hospitality industry. Plans are being postponed and jobs are drying up. Although it is not just the hospitality industry, is it? Business large and small across dozens of industries are cutting paychecks, laying off employees and shutting their doors in an effort to weather this storm. This has recently become an all too common story that leaves customers and employees wondering if there is an end in sight.

Working for a Hospitality group that owns multiple event venues, restaurants, and catering services, the uncertainty is quite high as all of our events for the next few months have either been cancelled or postponed. Everywhere you look there have been countless stories of small businesses in the Hospitality industry, restaurants and bars bearing the brunt of it all. Every day as employees, you worry about that phone call to know whether we will be furloughed or in many cases laid off for good. And clients rightly question whether we will keep our doors open as many may not be able to when the dust settles. The stress-level and uncertainty are high, and we get it!

While times may be uncertain for our community, and the future is still grim for so many small businesses and their employees, our fearless leader and Citadel Hospitality Group owner, Sara Bhatty, has given us hope in ways that many small business owners especially right now are unable to give. She has chosen to invest in her team through these trying times. Sara has given us stability and hope that we will get through this and so we, as employees, have stepped up the same way for her as she has for us. We, as a team, are optimistic, positive, engaged and working hard! Soon the chaos will be over, the clouds will part and clients and brides can get back to planning their special day. Until then, small business owners like Sara who have planned ahead for the employees and clients relying on them are ready to face the storm.

We are proud to be a part of the Citadel Hospitality Group – We are all working remotely and we will continue to plan for the future and the upcoming growth as that has always been at the forefront of Sara’s vision for Citadel. We will continue to come together so that our clients feel confident in knowing we are still plugging away because giving up or coming to a halt is not an option for us. Stay strong Houston – We love you!


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